Michael Kuehn, Sr. CRO Advisor - Inflow
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Michael Kuehn

Sr. CRO Advisor

Michael Kuehn

With more than five years of digital marketing experience, Michael Kuehn combines analytics-based decision-making with a passion for user experience. Over the years, he has worked with well-known companies across the e-tail, airlines, insurance and finance verticals, consulting with clients that include Allstate, Delta, Metlife, Demand Media and Citi Bank. In addition to CRO, Kuehn is experienced in both project and product management, having previously managed five software units for a leading loyalty website.

Born and raised in the New York area, Kuehn holds a Bachelor of Arts in political science from Rutgers University (GO KNIGHTS!). He loves to travel, having most recently visited Turkey. He has also lived in China on two separate occasions. Away from work, he enjoys playing soccer, skiing and winning all the board games.

Posted by Michael Kuehn on September 5th, 2017
BIC Homepage Tips Feat Image

Today’s post is something a little different. We’ve created a video to review Best in Class homepages in order to help you see what they’re doing right and learn new best practices for your own site. I also compared them to brands that aren’t using best practices so you can see what others are doing Read More

Posted by Michael Kuehn on June 6th, 2017
Best in Class Category and Product Experiences

As part of our continuing work compiling data on the Best in Class sites on the web, we’re breaking down common features for each section of an eCommerce site. For a review of the features that make up a best in class Homepage, check out previous posts in the series here. This post focuses on Read More

Posted by Michael Kuehn on May 2nd, 2017
Sitewide eCommerce Conversion Optimization

The Strongest Global Elements From Our Best in Class eCommerce Websites As part of our continuing work compiling data on the Best in Class eCommerce sites on the web, we’ll be breaking down some of the common features for each section of an eCommerce site. Starting at the top, this post focuses on global site Read More

Posted by Michael Kuehn on March 28th, 2017
Emerging Trends in eCommerce (Part 3)

Inflow’s Conversion Optimization team has compiled and maintains a list of Best-in-Class eCommerce websites. This is part of a series based on the findings from our most recent review of the top sites on the web.  Here are the first and second parts. This is the third and final part. Previously, we’ve discussed our methodology for choosing Read More

Posted by Michael Kuehn on February 21st, 2017
Emerging Trends from Best-in-Class Research- Part 2

Inflow’s Conversion Optimization team has compiled and maintains a list of Best-in-Class eCommerce websites. This is part of a series based on the findings from our most recent review of the top sites on the web.   Previously, we’ve discussed our methodology for choosing and evaluating the Best-in-Class websites, and highlighted some of the most Read More

Posted by Michael Kuehn on February 7th, 2017
emerging trends from best in class research

Previously, we’ve discussed our methodology for choosing and evaluating the Best-in-Class websites and highlighted some of the most compelling Conventions we’ve uncovered. Today, we’re diving into some of the hottest emerging trends – try these out before everyone else to get a leg up on the competition. The focus for this round – helping users Read More

Posted by Michael Kuehn on September 21st, 2016
5 ways to increase mobile conversions

The opportunity to attract and convert more mobile visitors is huge – within the last couple years Google is reporting more users and more searches coming from mobile than desktop, yet most sites we work with are still seeing more revenue coming from desktop, with mobile conversion rates generally less than half that of desktop. Read More

Posted by Michael Kuehn on August 23rd, 2016
evergreen with snow holiday code freeze

If you’re anything like me, you can’t stand hearing Christmas music as you shop for your Halloween costume. It seems every year the holiday expands to capture ever more of our attention, and I find myself actively avoiding public places for the months leading into it. Don’t get me wrong, I love Christmas – seeing Read More

Posted by Michael Kuehn on July 21st, 2016
Lings Cars website product page example

Most business owners have lots of expertise when it comes to customer acquisition. Your business plan may already focus on these elements: your target audience, any opportunities in the space, and an idea of how to expand. You’ve gone through a lot of work to curate your products, or maybe even produce these products yourself. Read More

Posted by Michael Kuehn on June 29th, 2016
data being shared by little men through a laptop

Working with new clients to optimize their websites, one of our early conversations inevitably centers on the topic of best practices. You hear this across pretty much any industry or niche, and CRO is no different. This conversation is always interesting; mainly because most clients are expecting to hear a list of items they can change Read More

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